April 15th, 2002

Great River Medical Center is a finalist for Press Ganey Associates’ prestigious 2002 Success Story Awards. The awards are presented each year to hospitals that have identified the need for improvement in patient satisfaction and have successfully implemented and realized initiatives for change.

Press Ganey Associates is the world’s leading developer of survey tools and methodologies for the health-care industry. Great River Medical Center uses Press Ganey’s survey tools to measure patient/resident satisfaction levels for the following services: Emergency Department, Home Health Care, inpatient services, Klein Center and outpatient services.

Ninety hospitals applied for the 2002 Success Story Awards; Great River Medical Center is one of only 22 hospitals to make it to the final selection process. The top six hospitals from this group will be recognized next fall at Press Ganey’s National Client Conference in Washington, D.C. Here, the winning hospitals will have the opportunity to present their success stories to the conference attendees. The six winning hospitals will be notified the second week in June.