May 15th, 2003An article by Sheila Brune, R.N., appears in the American Organization of Nurse Executives’ new monograph, Healthy Work Environments: Lessons from the Field. Brune is director of Utilization Management and the Living History program at Great River Medical Center.
The article about the Living History program is published in the first volume in a series written by nursing leaders who are creating positive and healthy work environments that attract and retain nurses.
The Living History program was inspired by Great River Medical Center’s commitment to its customer-service values. Combing patients’ medical histories with personal histories written by trained storywriters from throughout the hospital shows patients that they are valued. It also helps caregivers understand patients’ actions, responses and behaviors.