September 25th, 2007

Mike Gasser is Great River Medical Center’s newest EXCEL Service Hero. A registered nurse in the Intensive Care Unit, he has worked at the hospital since 1998. He lives in LaHarpe, Ill.

Great River Health Systems regularly recognizes employees who demonstrate actions that extend beyond routine, expected employee behavior. Criteria for the service hero award are based on the health system’s philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassion, Energetic teamwork, and Leadership and professionalism.