December 21st, 2007

Carolyn Billings and Shannon Logan are Great River Medical Center’s latest EXCEL Service Heroes. Both are certified nursing assistants.

Billings has worked in the Acute Care Center for one year. She lives in Burlington.

Logan, also of Burlington, works in the Intensive Care Unit. She has worked at the hospital since 2003.

Great River Health Systems regularly recognizes employees who demonstrate actions that extend beyond routine, expected employee behavior. Criteria for the service hero award are based on the health system’s philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassion, Energetic teamwork, and Leadership and professionalism.