July 23rd, 2008

Four employees have been named EXCEL Service Heroes at Great River Medical Center. They are:
• Katie Darnell, Human Resources, Burlington
• Ruth Ganakes, Klein Center, Biggsville, Ill.
• Laura Kivlahan, Klein Center, Burlington
• Lali Munoz, Emergency Department, Ft. Madison

Criteria for the award are based on Great River Medical Center’s philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassion, Energetic teamwork, and Leadership and professionalism.